Processing Time:
All orders are processed within 4–7 business days (excluding weekends and holidays) after receiving your order confirmation.

Shipping Availability:
We ship all over India using trusted delivery partners to ensure timely and safe delivery.

Delivery Time:
Once shipped, orders usually arrive within 3–7 business days, depending on your location.

Shipping Charges:
- Free Shipping on orders above ₹999
- Flat fee of ₹49 on orders below ₹999

Order Tracking:
You’ll receive a tracking link via SMS or email once your order is shipped. You can also track it in the “My Orders” section of your account.

Delays:
While we strive to deliver on time, delays may occur due to unforeseen circumstances like weather, holidays, or courier issues. We appreciate your understanding.

Need Help?
For shipping-related queries, email us at info@givuil.com or WhatsApp at +91 9106294771.

Return Window: We offer a 7-day return policy from the date of delivery.

Eligibility: Items must be unused, unwashed, with tags, in original packaging, and include proof of purchase.

How to Apply: Contact us on WhatsApp at +91 9106294771 with your Order ID and Bill. Returns without prior request will not be accepted.

Return Address:
GIVUIL - 214, Skyview Business Horizon, Sarthana Jakatnaka, Surat – 395006, Gujarat
👉 Include your Name, Order Number & Mobile Number on the shipment box.

Return/Exchange Charges: ₹150 per item (to be paid by customer).

Refund Process: Once we receive and inspect your item, your refund will be processed within 10 business days to your original payment method. For delays, email us at info@givuil.com.